FAQ
Ordering
1. How do I order?
For customised orders, simply fill in the form on the customised order page.
For pre-made designs, fill in the form at the bottom of the page on the series page.
You will be contacted with payment details. Once payment is confirmed, your item will be posted within 2 – 3 working days. To o
Payment
1. How do I make payment?
We currently accept Internet Banking or ATM Funds Transfer for Singapore customers.
For international customers, we accept PayPal.
Shipping
1. Where do you ship to?
We ship internationally.
2. How long will it take for me to receive my item?
Graphic Watches ship typically in 2 – 3 working days (excluding weekends) after payment is received via Hong Kong Airmail. Note that no tracking number will be provided. Thereafter, it typically takes between 10 – 18 working days (excluding weekends) for shipment arrival. However, due to the uncertainty of postal services, this may take up to 21 working days.
